Who we are
About Us
A pet supplies store for dogs and cats.
Woody Pet Supplies is a pet supplies store for dogs and cats, serving customers across the United States. We stock everyday items rather than specialist equipment: somewhere to sleep, something to walk in, a bowl to eat from, and the tools to keep a coat and nails in order.
What We Sell
Dog Comfort & Walk covers beds, harnesses, leashes, feeders and car seat covers. Cat Enrichment covers scratchers, teaser wands, tunnels, self-grooming brushes and feeding bowls. Grooming & Wellness covers brushes, bath tools, nail care and grooming gloves for both animals. Several items come in more than one option: harnesses and bow ties in a size range, the dog feeder with a ceramic or stainless steel bowl, and the cat bowl as a single or double.
Product Information
Materials are chosen for the job each product does. Beds use memory foam under a plush cover on one face and a cooling weave on the other, so one bed suits a warm or cool room. Harnesses and leashes use nylon webbing with metal hardware. Cat scratchers are wound with natural sisal rope over a wood backing. Grooming tools use stainless steel pins, moulded silicone or ABS plastic. The nail tool grinds with a rotating stone rather than cutting, so there is no blade on it. Every product page lists materials, dimensions and box contents.
What We Don’t Do
We do not run countdown timers, low-stock counters or artificial deadlines on our product pages. We do not seed or incentivise reviews. If an item is out of stock, the page says so rather than pressuring a decision.
Ordering & Fulfillment
Orders are placed through our checkout and confirmed by email. We process orders within 1 to 2 business days, then hand them to the carrier. Orders are fulfilled and shipped from within the United States. A tracking number is emailed once the shipment is created.
Store Policies
Shipping, returns, refunds, payment and privacy terms are set out in full on our policy pages, linked in the footer of every page. They cover delivery timeframes, the return window and its conditions, how refunds are issued, which payment methods we accept, and how we handle your data. We recommend reading the shipping and return terms before completing a purchase.
Customer Support
Email support@woodypetsupplies.com with your order number and we will help with orders, returns, product questions or delivery issues. Our team is available Monday to Friday. If your question is about a specific product, tell us your animal’s size or weight so we can point you to the right option.
Social Media
We post product photos and updates on Instagram and Facebook.
Contact Information
- Business Name: Woody Pet Supplies
- Email: support@woodypetsupplies.com
- Telephone: +1 803-708-3433
- Business Address: 2250 Sunset Blvd Ste F, West Columbia, SC 29169, United States
- Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM